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1. Validity of quotation
No order received from a customer by the Company shall constitute a contract until accepted in writing by the company.
2. Prices
Prices quoted by the Company are firm for 30 days only or until previously withdrawn. Unless otherwise stated, all prices are exclusive of any
applicable value added tax, for which the customer shall be additionally liable to the Company.
3. Delivery
Delivery periods and dates are given in good faith, but are not subject of any warranty or condition, and time shall not be of the essence of the
contract in these respects. No liability will attach to the Company if delivery periods or dates are not met for any reason whatsoever.
4. Payment
Unless otherwise agreed in writing, the customer shall pay the price in full upon order. Invoices for goods will be issued immediately upon
order unless otherwise agreed in writing. If payment is not made by the due date, the customer shall pay the Company interest at the rate of
4% per annum above the base lending rate of Barclays Bank plc from the due date for payment until the date of actual payment.
The customer shall pay the price in full upon order. If payment is not made within 30 days of the due date, the customer shall pay the
Company interest at the rate of 4% per annum above the base lending rate of Barclays Bank plc from the due date for payment until the date
of actual payment. The Company reserves the right to demand a deposit of up to 50% of the price of the goods supply
5. Warranty
The Company warrants that all goods supplied by it will correspond to their specification and will carry a warranty for workmanship for a period
of 10 years from the date of delivery unless otherwise agreed. Material warrantys are based on specification. The Companys obligation in the
event of a breach of this warranty is limited to the repair or replacement of any defective goods which shall be returned to the Company by the
customer. This warranty is given in lieu of all other warranties or conditions expressed or implied (whether by statue or otherwise) and is
subject to the following conditions:
5.1 Claims must be notified in writing to the Company within seven days from the date of delivery or (where the defect is not apparent on
reasonable inspection) as soon as practicable after discovery of the defect.
5.2 The Company shall be under no liability in respect of any defect in the goods arising from any drawing, design or specification supplied
by the customer.
5.3 The Company shall be under no liability if the defect or failure, in the reasonable opinion of the Company, arises from willful damage or
misuse, negligence by the customer or any third party, failure to follow the Companys instructions, or alteration or repair of the goods without
the Companys prior approval.
5.4 The Company shall be under no liability if the price for the goods has not been paid by the due date for payment.
5.5 The above warranty does not extend to parts, materials or equipment not manufactured by the Company, in respect of which the
customer shall be entitled only to the benefit of any such warranty or guarantee as is given by the manufacturer to the Company
5.6 Except in the case of death or personal injury caused by the Companys negligence, the Company shall not be liable for any
consequential loss or damage (whether for loss of profit or otherwise) or other claims for consequential compensation.
6. Carriage
Packaging, carriage and insurance charges in respect of delivery of the goods to the customer will be charged to the customer at cost to the
7. Damage in transit
If collected or the customer arranges delivery, the Company does not accept any liability for loss or damage to the goods while in transit to the
8. Risk & Title
The Goods shall be at the customers risk as from delivery.
8.1 Without prejudice to condition 10 and in spite of delivery having
been made property in the Goods shall not pass from the Company until:
8.1.1 the customer shall have paid the Price plus VAT in full; and
8.1.2 no other sums whatever shall be due from the customer to the Company.
8.2 Until property in the Goods passes to the customer in accordance with clause 8.1 the customer shall hold the Goods on a fiduciary
basis as bailee for the Company. The customer shall store the Goods (at no cost to the Company) separately from all other goods in its
possession and marked in such a way that they are clearly identified as the Companyâ€TMs property.
9. Force majeure
The Company shall not be liable to the customer, or be deemed to be in breach of any contract with the customer, by reason of any delay in
performing, or any failure to perform, any of the Companys obligations in relation to the goods, if the delay or failure was due to force majeure
or to any other cause beyond the Companys reasonable control.
10. Reservation of title
The goods sold under these conditions shall remain the absolute property of the Company and legal title in the goods shall remain vested in
the Company until payment in full of all amounts invoiced or due to the Company in respect of the goods. If the customer shall enter onto
liquidation, have a winding-up order made against it, or have a receiver, administrator or administrative receiver appointed over its assets,
income or any part thereof before the property in the goods has passed in accordance with this condition, the Company shall be entitled,
immediately after giving notice of its intention to repossess the goods, to enter upon the premises of the customer with such transport as may
be necessary and to repossess any goods to which it has title under this condition. No liquidator, receiver, administrator or administrative
receiver of the customer shall have authority to sell goods to which the Company has title without the prior written consent of the Company.
11. Insolvency of customer
If the customer, being a body corporate, shall pass a resolution or suffer an order of the Court to be made for winding-up, or if a receiver,
administrator or administrative receiver shall be appointed or, being an individual or partnership, shall suspend payment, propose or enter into
any composition or arrangement with his or their creditors, or have a bankruptcy order made against him or them, then the Company shall
have the right, without prejudice to any other contract with the customer, not to proceed further with the contract, and shall be entitled to
charge for work already carried out (whether completed or not) and for goods and materials already purchased for the customer, such charge
to be an immediate debt due from the customer.
12. Patent rights, etc.
The acceptance of a quotation includes the recognition by the customer of the right of the Company under any patents, trademarks, registered
designs or other intellectual property rights relating to the goods, and the customer undertakes that patent numbers, trademarks or other trade
markings on goods supplied shall not be obliterated, altered or defaced.
13. Applicable law
These conditions shall be governed by and construed in accordance with English law and the parties acknowledge and accept the exclusive
jurisdiction of the English Courts.
14. Conditions applicable
These conditions shall apply to all contracts for the sale of goods by the Company to a customer to the exclusion of all other terms and
conditions which a customer may purport to apply under any purchase order, confirmation of order or similar document and all orders for
goods shall be deemed to be an offer by the customer to purchase goods subject to these conditions.

15. Cancelation Policy

15.1 Cancellation Period: You may cancel your order within 14 days of placing the initial order without incurring any cancellation fees unless the production of goods has started.

15.2 Cancellation Fees: Cancellations made after the 14 day grace period may incur a cancellation fee of up to 50% of the total order value. This fee is necessary to cover the costs incurred in the design and preparation stages of your bespoke item and is down to the discretion of the St Clears Joinery Company Limited T/A Willow joinery. 

16. Modification of Terms and Conditions

The St Clears Joinery Company Litimted T/A Willow Joinery reserves the right to modify, amend, or update these cancellation policies and terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying you through other appropriate channels. It is your responsibility to review these terms periodically for any changes.

By continuing to use our services or placing orders with us after any modifications to these terms, you agree to be bound by the revised terms. If you do not agree with the updated terms and conditions, your sole remedy is to discontinue using our services and cancel any outstanding orders in accordance with the cancellation policy outlined herein.

We encourage you to review this cancellation policy and our terms and conditions regularly to stay informed of any updates or changes. Should you have any questions or concerns regarding these terms, please contact us for clarification.

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